Custom Duration
Remote Learning
Flexible, travel-free training
What’s Included
Live, interactive virtual sessions, never pre-recorded
Custom curriculum & cadence you choose, from a single refresher to ongoing monthly
Sales conversation & product-knowledge refreshers
Role-play workshops with practical between-session homework
Session recordings, scripts & notes you keep for onboarding
Ideal for: Sharp teams due a refresher, or stores on a tighter budget that can’t take on travel costs. You choose the length.
5 Days
In-Person Immersion
Rapid, measurable improvement
What’s Included:
On-site observation of live client interactions & product-knowledge review
Team capability assessment & leadership alignment interviews
Live sales-training workshops with on-floor coaching during real selling
Clienteling, follow-up systems & sales-process refinement
Written 30–90 day roadmap with conversion & ticket-growth tracking
Ideal for: Stores ready to train immediately after diagnosis.
10 Days
Business Transformation
Full organizational change
Everything in the immersion, plus:
Advanced product & gemology education
Leadership development for owners & managers
Hiring & onboarding guidance
Custom sales playbooks built for your store
Long-term growth strategy development
Ideal for: Owners ready for decisive action. Built-in assessment means no separate pre-engagement needed.
Our Consulting Approach
Facet Growth Studio partners with jewelry store owners to strengthen sales performance, elevate client experience, and build confident, consistent teams.
Our engagements are hands-on, in-store, and tailored to the realities of your business, not generic retail theory. Whether you need clarity around current challenges or a long-term transformation plan, our tiered services meet you where you are and help move you forward.
Every engagement is grounded in three principles:
- Observation Before Assumption: We study what actually happens during live client interactions.
- Practical, Floor-Level Coaching: Training is reinforced in real time, not left in binders.
- Revenue-Focused Strategy: Every recommendation ties back to conversion, average ticket, and long-term growth.
Keep the momentum going
90-Day Support & Reinforcement
The real test isn’t what your team does while we’re on the floor — it’s what happens after we leave. This add-on provides structured post-training coaching with scheduled performance reviews, accountability check-ins, and ongoing refinement.
- Monthly performance review calls
- Metric tracking against your roadmap targets
- Team accountability coaching
- On-demand guidance for new challenges
Add to any engagement
Discuss pricing during
your consultation call.
Unsure if you need consulting?
What’s included at each level
| Feature | Remote Learning | 5-Day Immersive | 10-Day Transformation |
|---|---|---|---|
| Customized remote learning workshops | ✓ | — | — |
| Team capability assessment | — | ✓ | ✓ |
| Written report & roadmap | — | ✓ | ✓ |
| Live sales training workshops | — | ✓ | ✓ |
| On-floor coaching | — | ✓ | ✓ |
| Clienteling system setup | — | ✓ | ✓ |
| In-store observation | — | ✓ | ✓ |
| Leadership development | — | — | ✓ |
| Hiring & onboarding guidance | — | — | ✓ |
| Long-term growth strategy development | — | — | ✓ |
| Custom sales playbooks | — | — | ✓ |
| 90-Day Support (add-on) | Optional | Optional | Optional |
What to expect during an engagement
01
Discovery Call
We discuss your goals, team size, and current challenges to find the right engagement level before any commitment.
02
On-Site Observation
We come to your store during real selling hours and observe client interactions without disrupting the natural flow.
03
Coaching & Training
Based on what we observe, we deliver targeted, in-the-moment coaching, workshops, and system implementations.
04
Written Roadmap
Every engagement ends with a clear, written growth plan and measurable goals for your team to work toward.
Logistics & Pricing
Travel & Lodging
Travel and lodging are billed separately with full advance notice — no surprises. In some cases, bundles are available. All details are discussed during your discovery call.
Payment Plans
Larger engagements may be split across multiple payments. We’ll work with you to find a schedule that fits your business without adding financial stress.
Custom Packages
Not sure any standard engagement fits? Custom scopes are available. Tell us what you need and we’ll build something that makes sense.
Right Fit First
If after the discovery call we don’t think we’re the right fit, we’ll tell you — and refer you to someone who is. We don’t push engagements that don’t serve you.
Not sure which engagement is right for you?
That’s exactly what the discovery call is for. We’ll listen, ask the right questions, and recommend the path that makes the most sense — no pressure.